Is every credit card processing company the same? You might think this is true if you have always used the same one. But think about it: are all department stores the same? All restaurants? Or all doctors?
The truth is, even in our computerized age, companies are still made up of people. And some people do a better job of providing good service than others. Some companies see it as a matter of reputation and pride to answer calls for help quickly, whereas others say they will get back to you within a few hours. How long do they think that your customer is going to stand and wait?
So if you aren’t getting superb service with your existing company, maybe it’s time that you take a look at the other options.
