Credit Card Processing Company

Are you satisfied with the online service of your credit card processing company? By that, I mean, does their online and telephone support system give you the assistance that you need when you need it?

Most transactions slip through without a problem, but from time to time there’s a question that pops up and says, “call ——- about this customer.” Then what? Do you dial a line and get the carousel of “press 3 for this, and press 6 for that” or do you get a real voice? How long is the wait? As your valued customer stands impatiently waiting for a resolution, does your credit card processing company come through before he decides to bolt to another vendor? Speed of service is a key element to consider.