What kind of information will your merchant account give you when you go online? After you type in your user name and password, you can see your statements and the daily reports that tell how much each transaction charged, on which type of credit card (Visa, MasterCard, Discover, etc.)
But there’s more to the online service than that. There’s a support area where you can find news and information that may help you to manage the payments at your business. You can learn how to best qualify the transactions, reduce risk, and manage the chargebacks. You might also find information such as a reference guide to your particular type of payment terminal.
Some merchant account websites contain pertinent merchant news explaining recent government regulations or lawsuits. And most all will have the usual: about us, contact us, glossary (great for newcomers!), terms of use and so forth.
